Shipping Policy (India Only)

All orders are processed and dispatched from our warehouse within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time

• Fast Shipping (Gujarat): Delivery within 3–4 business days after dispatch.
• Fast Shipping (All Other States): Delivery within 4–6 business days after dispatch.
• Flat Shipping (Gujarat): Delivery within 5–6 business days after dispatch.
• Flat Shipping (All Other States): Delivery within 6–8 business days after dispatch.

Order Tracking

If you do not receive the tracking details, please contact our customer support team.

Phone: +91 96249 08593
Email: livinzostore@gmail.com

Delivery Costs: Depend Your Delivery location

Please check the Order Summary at checkout to view applicable shipping charges for your order.

Failed Delivery

If an order cannot be delivered due to reasons such as an incorrect address, unavailable recipient, or refusal to accept the package, the shipment will be returned to us. Any shipping or return charges incurred will be deducted from the refund amount, if applicable.

Upon Receipt of Your Order

Customers are advised to inspect the package carefully at the time of delivery. If the parcel appears damaged, tampered with, or incomplete, please refuse delivery or mark it as “Damaged” and contact us on the same day.

Bank Holidays

Deliveries are not made on bank or public holidays. Orders affected by holidays will be delivered on the next working day.

Company Address

Livinzo
Navkar Industries,
Surat – 394185,
Gujarat, India

Support Hours: Monday to Saturday, 9:00 AM – 6:00 PM

Return & Refund Policy

These policies apply only to orders placed within India.

Return Request Period

You must contact us within 48 hours of receiving the product. Requests made after this period may not be accepted.

Damaged Products

Providing a clear unboxing video showing the damage is mandatory for assessment.

Missing Items

Notify us within 48 hours with an unboxing video. Once verified, a refund will be processed if a replacement is not possible.

Rejection / Denial of Parcel

If delivery is refused after dispatch, double shipping charges and 10% packing charges will be deducted before refund.

Refund Process

Approved refunds will be processed within 7 days to the original payment method.

Terms & Conditions

By using our website, you agree to comply with these terms within India.

Pricing & Payments

All prices are in Indian Rupees (INR). Livinzo does not store or access your card, UPI, or banking details.

Governing Law

These terms are governed by the laws of India, and disputes are subject to the jurisdiction of courts in Gujarat, India.

Privacy Policy

We value your privacy and are committed to protecting your personal information within India.

Information We Collect

• Personal details (name, phone, email, address)
• Order details and transaction history
• Technical data (IP address, device information)

How We Use Your Information

• To process and deliver orders
• To communicate regarding orders or support
• To improve our website and customer experience
• To comply with legal requirements

Shipping Policy (India Only)

All orders are processed and dispatched from our warehouse within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time

• Fast Shipping (Gujarat): Delivery within 3–4 business days after dispatch.
• Fast Shipping (All Other States): Delivery within 4–6 business days after dispatch.
• Flat Shipping (Gujarat): Delivery within 5–6 business days after dispatch.
• Flat Shipping (All Other States): Delivery within 6–8 business days after dispatch.

Order Tracking

If you do not receive the tracking details, please contact our customer support team.

Phone: +91 96249 08593
Email: livinzostore@gmail.com

Delivery Costs: Depend Your Delivery location

Please check the Order Summary at checkout to view applicable shipping charges for your order.

Failed Delivery

If an order cannot be delivered due to reasons such as an incorrect address, unavailable recipient, or refusal to accept the package, the shipment will be returned to us. Any shipping or return charges incurred will be deducted from the refund amount, if applicable.

Upon Receipt of Your Order

Customers are advised to inspect the package carefully at the time of delivery. If the parcel appears damaged, tampered with, or incomplete, please refuse delivery or mark it as “Damaged” and contact us on the same day.

Bank Holidays

Deliveries are not made on bank or public holidays. Orders affected by holidays will be delivered on the next working day.

Company Address

Livinzo
Navkar Industries,
Surat – 394185,
Gujarat, India

Support Hours: Monday to Saturday, 9:00 AM – 6:00 PM

Return & Refund Policy

These policies apply only to orders placed within India. Please read the policy carefully before initiating a return or refund request.

Return Request Period

You must contact us within 48 hours of receiving the product. Requests made after this period may not be accepted.

Damaged Products & Missing Items

Providing a clear unboxing video showing the damage or received items is mandatory. You must notify us within 48 hours of delivery.

Exchange for Wrong Product Ordered

Return and replacement shipping charges will be borne by the customer.

Rejection / Denial of Parcel

If delivery is refused after dispatch, double shipping charges and 10% packing charges will be deducted before refund.

Refund Process

Approved refunds will be processed within 7 days to the original payment method after inspection.

Terms & Conditions

Welcome to Livinzo. These terms apply to all users, customers, and visitors within India.

Pricing & Payments

All prices are in Indian Rupees (INR). Livinzo does not store or access your card, UPI, or banking details.

User Responsibilities

• Not to misuse the website or its content.
• Not to attempt unauthorized access to systems or data.
• Not to engage in fraudulent, abusive, or unlawful activities.

Governing Law

These Terms & Conditions are governed by the laws of India, and disputes are subject to the jurisdiction of courts in Gujarat, India.

Privacy Policy

This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website within India.

Information We Collect

• Personal details (name, phone, email, billing/shipping address).
• Order details (products purchased, payment method, transaction history).
• Technical data (IP address, browser type, device information).

Sharing of Information

We may share limited information with third parties only when necessary, such as courier partners, payment gateway providers, or legal authorities.

Data Security

We implement appropriate security measures to protect your personal data, though no method of transmission over the internet is 100% secure.

Shipping Policy (India Only)

All orders are processed and dispatched from our warehouse within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time

• Fast Shipping (Gujarat): Delivery within 3–4 business days after dispatch.
• Fast Shipping (All Other States): Delivery within 4–6 business days after dispatch.
• Flat Shipping (Gujarat): Delivery within 5–6 business days after dispatch.
• Flat Shipping (All Other States): Delivery within 6–8 business days after dispatch.

Order Tracking

If you do not receive the tracking details, please contact our customer support team.

Failed Delivery

If an order cannot be delivered due to reasons such as an incorrect address, unavailable recipient, or refusal to accept the package, the shipment will be returned to us. Any shipping or return charges incurred will be deducted from the refund amount, if applicable.

Return & Refund Policy

This policy applies only to orders placed within India.

Return Request Period

You must contact us within 48 hours of receiving the product. Requests made after this period may not be accepted.

Damaged Products & Missing Items

If you receive a damaged product, providing a clear unboxing video showing the damage is mandatory. For missing items, notify us within 48 hours with an unboxing video.

Rejection / Denial of Parcel

If delivery is refused after dispatch, double shipping charges and 10% packing charges will be deducted before refund.

Refund Process

After inspection, approved refunds will be processed within 7 days to the original payment method.

Terms & Conditions

By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions within India.

Pricing & Payments

All prices listed on the website are in Indian Rupees (INR). Payments must be made through secure methods; Livinzo does not store or access your card, UPI, or banking details.

User Responsibilities

• Not to misuse the website or its content.
• Not to attempt unauthorized access to systems or data.
• Not to engage in fraudulent, abusive, or unlawful activities.

Governing Law

These terms shall be governed by the laws of India, and disputes shall be subject to the jurisdiction of courts in Gujarat, India.

Privacy Policy

This policy explains how we collect, use, and safeguard your data when you visit or make a purchase within India.

Information We Collect

• Personal details: Name, phone number, email address, billing and shipping address.
• Order details: Products purchased, payment method, and transaction history.
• Technical data: IP address, browser type, device information, and usage data.

Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, though no method of transmission over the internet is 100% secure.

Cookies Policy

Our website may use cookies to enhance user experience and analyze traffic. You can choose to disable cookies through your browser settings.

Contact Information

Livinzo
Navkar Industries, Surat – 394185, Gujarat, India

Phone: +91 96249 08593
Email: livinzostore@gmail.com
Support Hours: Monday to Saturday, 9:00 AM – 6:00 PM